Helpline

LGBT National Helpline Helpline Numbers & Hours

For a confidential chat with someone who understands, volunteers are available through:

094 937 2479 – Local Call

Thursdays, 8pm – 10pm

1890 929 539 – National Call

Monday to Thursday: 6:30pm to 10:00pm,
Fridays: 4:00pm to 10:00pm,
Weekends: 4:00pm to 6:00pm

A Voice That Understands: Space to Talk, Time to Listen

Sometimes, the most powerful step you can take is simply having a conversation. Our helpline is a dedicated, private space for you to talk through whatever is on your mind, entirely at your own pace.

Whether you have a specific question, are navigating a difficult moment, or need to hear a friendly, non-judgmental voice, we are here. There is no right or wrong way to start; say hello, and we will take it from there.

A Legacy of Listening

OutWest has been at the heart of LGBTQ+ support in Ireland for decades. In 2003, we were proud to be a founding partner of the National LGBT Helpline, helping to create a safety net that serves the entire country. Today, as part of the LGBT-run national helpline, we are proud to continue volunteering for this very valuable support service.

That history of care informs everything we do today. We understand the unique quiet of rural life and the importance of having a local connection that feels safe and approachable. Through the national helpline we can honour our long-standing commitment to ensuring no one has to make their journey alone.

Connecting You to the National Network

While OutWest serves the Connacht region, we are part of a much larger family of support. The National LGBT Ireland service is an incredible resource that offers extended hours, instant messaging support, and specialised information for people living anywhere in Ireland.
View National Helpline Hours & Services

Finding the Right Support for You

We know that everyone’s needs are different. If you are looking for something more specialised, such as healthcare advice, legal information, or youth-specific services, we can help point you in the right direction.

  • Find What’s Right for You: If OutWest isn’t the exact fit for what you need right now, we can help you find an organisation or resource that is.
  • A Range of Options: From mental health resources to transgender-specific peer groups, there is a wealth of support available in Ireland. We are here to help you navigate those options.